Jun 17, 2021 | Uncategorized, Community, Marketing
Even the best businesses can’t make everyone happy. Inevitably, it will happen… Despite your relentless pursuit of delivering a consistently excellent client experience, something will go wrong. Maybe a trainer loses their cool, maybe there’s...
Jun 3, 2021 | Uncategorized
Let me guess. Your number one marketing channel is “word of mouth”? We get it. These are highly qualified leads that cost you nothing in advertising. If you’re bootstrapping your business, you need every win you can get without pouring more money into it. ...
Mar 25, 2021 | Community, Uncategorized
What’s your least favorite part of business ownership? Many of you would answer, “Marketing.” Others of you might say, “Never being able to get out of work-mode.” And LOTS of you would say, “Hiring and managing staff.” Hey, we get it. Hiring new staff, onboarding...
Mar 20, 2021 | Uncategorized, Customer Service, Technology
I was mad. No, I was angry. And most of all, I was disappointed in MYSELF. It had been 6+ weeks since my last training session. My work schedule had been super hectic, and as a result, I had fallen back into my old habit of not going to the gym. I knew...
Mar 18, 2021 | Community, Customer Service, Uncategorized
Results Only Fitness is changing what many gym owners thought was possible for community engagement. In fact, co-owner Bobby Kelly reports retention and usage numbers that most other business owners would need to see to believe. Their average client lifespan is 8.5...
Mar 11, 2021 | Marketing, Technology, Uncategorized
It’s no secret that the 21st century brought with it a technology boom that’s changed how we connect with and consume the world around us. Customers wear watches that measure heart rate, body temperature, calories burned, and steps taken; we can receive personalized...
