May 27, 2021 | Community, Customer Service, Technology
If you’ve been a business owner for any length of time, you know the following is true: Fitness business owners wear lots of hats. The administrative hat. The manager hat. The customer service hat. The marketing and sales hat. The training hat. The business owner and...
May 20, 2021 | Technology
When it comes to running and growing a business, having the right tools for the job can make ALL the difference… The difference between spending three hours on a project, versus a half hour with the right tool. The difference between recognizing mistakes in a process...
May 13, 2021 | Community, Customer Service, Marketing, Press Release, Technology
It’s not for the faint of heart. Only a handful can pull it off. It’s polarizing. Many would consider it a risky branding strategy. One false move and it could potentially wreck a business… But, consistently doing it well could mean MASSIVE success in creating a...
May 6, 2021 | Technology, Customer Service
Raise your hand if you’ve ever received a text message that said something like this: Tony’s Pizza: Don’t miss out on our limited time offer of 30% off all carryout pies! Memorial Day weekend only…get it while you can 😍 You probably reacted one of two ways to...
Apr 29, 2021 | Customer Service, Community, Technology
Wake up. Train clients all morning. Tackle your task list (payroll, scheduling, responding to client messages). Train clients until close. Repeat. If you’re a fitness business owner, this daily cycle is all too familiar. Not only is there never enough time in...
Mar 20, 2021 | Uncategorized, Customer Service, Technology
I was mad. No, I was angry. And most of all, I was disappointed in MYSELF. It had been 6+ weeks since my last training session. My work schedule had been super hectic, and as a result, I had fallen back into my old habit of not going to the gym. I knew...