Jul 25, 2023 | Community, Customer Service, Retention
You’ve done it! Your gym has attracted a flock of dedicated fitness enthusiasts, and they’ve been sweating it out and reaching new heights in their fitness journeys. But now comes the challenge of keeping those memberships renewed and the gym floor...
Jul 4, 2023 | Community, Customer Service, Marketing, Retention
Hey there, gym owners! How’s the hustle and bustle of the fitness world treating you?…Don’t answer that, I already know what’s buggin ya. May of you have recently told me about a pesky little issue lately – the dreaded no-shows. It seems like...
Jun 27, 2023 | Community, Customer Service, Marketing, Retention
Sure…everyone knows it’s crucial to build a strong network within the fitness industry hopwever, we must also recognize the immense value of stepping outside our comfort zones and forging connections beyond our immediate circle. So, let’s embark on a...
Jun 20, 2023 | Community, Customer Service, Retention
In the realm of fitness, where building strong relationships is paramount, establishing yourself as a knowledgeable and reliable source of guidance can make a world of difference. So, let’s delve into some practical strategies that will help you become a trusted...
Jun 13, 2023 | Community, Customer Service, Retention
Want to know the most overlooked secret on how to take your fitness business to the next level? Investing in your employees’ success. Seems obvious right? But how do the best in the business put this into play? From establishing clear expectations and fostering...
Jun 6, 2023 | Community, Customer Service, Marketing, Retention, Technology
Alright gang…let’s pump up your digital game. We all know that keeping track of member information can be as challenging as perfecting that last rep. But fear not, because today we’re going to show you how to flex those organizational muscles and keep your gym...
