Feb 8, 2023 | Community, Customer Service, Marketing, Retention, Technology
Amplify your work with the rule of three. Rachel Cosgrove, one of our favorite gym owners, coaches, and fitness professionals work by what she calls, the rule of three. Utilize everything you create, in at least three ways. Here’s one of our favorite examples –...
Feb 2, 2023 | Community, Customer Service, Marketing, Retention
You are a professional. You talk like a professional. You act like a professional. You’re educated like a professional. The big sales AND communication secret everyone should be talking about is such a simple technique…make a professional recommendation!...
Jan 18, 2023 | Community, Customer Service, Marketing, Retention
Candy…falling from the sky!Back in 2017, the 89th annual Oscars award ceremony reminded us of the power of surprise.Jimmie Kimmel walked to the front of the stage and said “Not having candy at the movies is un-American!” With that announcement, little tulle pouches...
Dec 6, 2022 | Community, Customer Service, Marketing, Retention
“Fine…I’ll just do it myself.” Sound familiar? It seems like people just don’t seem to do things EXACTLY the way we want or, when we want. So, we stop delegating, we overburden ourselves and we rob someone else of the opportunity to learn, grow and succeed. The...
Dec 1, 2022 | Community, Customer Service, Marketing, Retention
“Debate, decide, get onboard” – Kevin Eastman, former assistant coach of the LA Clippers Such a simple concept. As all effective strategies should be. It’s easy to overcomplicate managing your team. And we’ll be honest, it’s not an easy job, especially when...
Nov 23, 2022 | Community, Customer Service, Marketing, Retention
Our hearts are full of gratitude as we head into the holiday season. Thank you for being such an important part of the Naamly family. We’ve been so inundated with outstanding clients like you, that we’re going to switch things up a little. Client...
