Apr 26, 2023 | Community, Customer Service, Marketing, Retention, Technology
How’s it going, muscle makers? Hope you’re all staying swole and crushing those sales goals! Speaking of sales, have you ever considered using texting as a structured way to keep your members engaged and coming back for more? I know what you’re...
Apr 19, 2023 | Community, Customer Service, Marketing, Nutrition, Retention, Technology
It’s no secret that technology has rapidly transformed the way we live our lives. From smartphones to smart homes, it seems that everything is becoming more connected and automated by the day. The fitness industry is no exception, as new technologies are...
Apr 13, 2023 | Community, Customer Service, Retention
Introducing new processes, ESPECIALLY in a gym, can be difficult. It can often be met with resistance from staff and clients. However, it doesn’t have to be this way. With the right approach, you can make the implementation of new processes both easy and...
Apr 6, 2023 | Community, Customer Service, Marketing, Retention
Are you tired of feeling like you’re spinning your wheels when it comes to member growth? Are you ready to take your business to the next level and see REAL net change? No… this isn’t some pitch for a magical marketing method…it’s simply time to start...
Mar 15, 2023 | Retention, Community
Google “good staff meetings” and you’ll get 519 MILLION results… 519M opinions on how to run a good staff meeting. We’re going to narrow that down to ONE part of a staff meeting – keeping your people engaged. Let’s be real, staff meetings can be a...
Mar 8, 2023 | Community, Customer Service, Marketing, Retention
Ever been caught “not listening”? We all have. The response we get is almost always indignant and frustrated. Don’t sweat it…it’s not your fault. At least not yet…Listening is a skill. That means it can be practiced and improved. Here’s the simplest way to do that....
