Apr 19, 2023 | Community, Customer Service, Marketing, Nutrition, Retention, Technology
It’s no secret that technology has rapidly transformed the way we live our lives. From smartphones to smart homes, it seems that everything is becoming more connected and automated by the day. The fitness industry is no exception, as new technologies are...
Apr 6, 2023 | Community, Customer Service, Marketing, Retention
Are you tired of feeling like you’re spinning your wheels when it comes to member growth? Are you ready to take your business to the next level and see REAL net change? No… this isn’t some pitch for a magical marketing method…it’s simply time to start...
Mar 23, 2023 | Community, Customer Service, Marketing
Do you find yourself struggling to build rapport with potential clients? Don’t sweat it – building relationships takes time, but with a few tips and tricks, you can become a rapport-building machine! Here are five tips to help you connect with prospects...
Mar 8, 2023 | Community, Customer Service, Marketing, Retention
Ever been caught “not listening”? We all have. The response we get is almost always indignant and frustrated. Don’t sweat it…it’s not your fault. At least not yet…Listening is a skill. That means it can be practiced and improved. Here’s the simplest way to do that....
Feb 23, 2023 | Community, Customer Service, Marketing
Let me guess. Your number one marketing channel is “word of mouth”? We get it. These are highly qualified leads that cost you nothing in advertising. If you’re bootstrapping your business, you need every win you can get without pouring more money into it. ...
Feb 15, 2023 | Community, Customer Service, Marketing, Retention
Want to make prospecting and retention easy? Give up the cape and make your people the hero. It’s tempting to make ourselves the hero. After all, why not? We’ve poured our blood sweat and tears into our work. To be fair, it IS important to tell that story. But…if we...
