Apr 19, 2019 | Community, Customer Service, Marketing
Fit Phoenix owner Kim Flores talks about being able to finally pay herself. There are few better moments for a small business owner than the one when the ledger goes from red to green. It’s the moment when all the late nights and stressful mornings finally pay...
Feb 26, 2019 | Customer Service, Community
When you eat at a restaurant what is one of the first things you notice? The décor? The lighting? The salt and pepper shakers? No – you notice the quality of the service. We’ve all had great experiences with certain businesses, but have also had poor ones. The...
Feb 5, 2019 | Customer Service, Community
Running a small business is hard, and making money isn’t as easy as it sounds. Like working out, it takes time and serious effort to see positive results. One of the best ways to succeed is by turning your current clients into raving fans. It’s well known that it can...
Sep 7, 2018 | Customer Service
Any successful business knows how vital customer service is to its reputation. The power of word of mouth, especially in the digital age, has created more visibility from even further away. The image, brand, and esteem of a business needs to be in tip top shape....
May 10, 2018 | Customer Service
If getting clients in the door was as easy as drawing moths to a flame, then every gym that got opened would be successful and every one would be fit. Alas, that’s not the case. The challenge of visibility and lifestyle priority threaten every gym owner....
