Mar 4, 2021 | Customer Service, Community, Press Release, Uncategorized
“So, based on my slow progress, do you think we should change course from what we decided in our last session?” The client leaned forward inquisitively. Panicking, she flicked through the nine open apps on her phone, furiously scanning the different note...
Nov 21, 2020 | Community, Customer Service
Even if it isn’t the latest and greatest iPhone or Android device, nowadays who doesn’t have a phone? In a lot of cases your members first found you via the web browser on their phones. We carry them everywhere. A mantra you might even say in your head before leaving...
Nov 14, 2020 | Community, Customer Service
In this day and age you can’t deny that we live in a world that has been completely taken over by technology. Now, that doesn’t mean we’re living in an Isaac Asimov novel – robots aren’t taking over the world, but with each passing day we become more and more...
Oct 24, 2020 | Community, Customer Service
Pop quiz time: Which option, A or B, is the cheaper way to go for your business? Gaining one member? Retaining one member? Do you know the answer? It’s okay, I’ll wait… Anyone? Bueller? Bueller? … Okay, I’ll tell you. The answer is most certainly B. Why? Because it...
Oct 2, 2020 | Community, Customer Service, Nutrition
Author Shavi Sharma once wrote: “Every single day, another page is added and as one book finishes, another one starts.” As we go through our daily lives we come into contact with countless individuals. Each and every one of them are experiencing life through their own...