Apr 1, 2021 | Community, Customer Service, Marketing
Six months ago, Fitness Destinations owner Jamaal Miller found himself unable to escape his work. The term “work-life balance” was a foreign and seemingly impossible concept, and between working seven days a week and responding to client messages at all hours of the...
Mar 20, 2021 | Uncategorized, Customer Service, Technology
I was mad. No, I was angry. And most of all, I was disappointed in MYSELF. It had been 6+ weeks since my last training session. My work schedule had been super hectic, and as a result, I had fallen back into my old habit of not going to the gym. I knew...
Mar 18, 2021 | Community, Customer Service, Uncategorized
Results Only Fitness is changing what many gym owners thought was possible for community engagement. In fact, co-owner Bobby Kelly reports retention and usage numbers that most other business owners would need to see to believe. Their average client lifespan is 8.5...
Mar 4, 2021 | Customer Service, Community, Press Release, Uncategorized
“So, based on my slow progress, do you think we should change course from what we decided in our last session?” The client leaned forward inquisitively. Panicking, she flicked through the nine open apps on her phone, furiously scanning the different note...
Nov 21, 2020 | Community, Customer Service
Even if it isn’t the latest and greatest iPhone or Android device, nowadays who doesn’t have a phone? In a lot of cases your members first found you via the web browser on their phones. We carry them everywhere. A mantra you might even say in your head before leaving...
