Jul 25, 2023 | Community, Customer Service, Retention
You’ve done it! Your gym has attracted a flock of dedicated fitness enthusiasts, and they’ve been sweating it out and reaching new heights in their fitness journeys. But now comes the challenge of keeping those memberships renewed and the gym floor...
Jul 19, 2023 | Marketing, Community, Customer Service
Tired of offering discounts to lure in potential customers? Well, we don’t blame you. Discounts are like fast food – they may satisfy immediate cravings, but in the long run, they can undermine your gym’s reputation for offering quality and value. But fear...
Jul 12, 2023 | Community, Customer Service, Marketing
In the world of fitness, where trust and motivation are paramount, being genuine and relatable can take you to new heights. So, grab a protein shake and let’s dive into the not-as-scary-as-you-think world of authenticity in sales and marketing. Embrace Your...
Jul 4, 2023 | Community, Customer Service, Marketing, Retention
Hey there, gym owners! How’s the hustle and bustle of the fitness world treating you?…Don’t answer that, I already know what’s buggin ya. May of you have recently told me about a pesky little issue lately – the dreaded no-shows. It seems like...
Jun 27, 2023 | Community, Customer Service, Marketing, Retention
Sure…everyone knows it’s crucial to build a strong network within the fitness industry hopwever, we must also recognize the immense value of stepping outside our comfort zones and forging connections beyond our immediate circle. So, let’s embark on a...
Jun 20, 2023 | Community, Customer Service, Retention
In the realm of fitness, where building strong relationships is paramount, establishing yourself as a knowledgeable and reliable source of guidance can make a world of difference. So, let’s delve into some practical strategies that will help you become a trusted...