The Ultimate Guide to Client Experience

Feb 26, 2021 | Customer Service, Community

Table of Contents The Biggest Business Differentiator You’re Not Paying Attention To How Your Client Experience Will Cost (or Save!) You What You’ll Need for a World-Class Client Experience –>Know Your Customer –>Know Your Numbers Client Experience...
Texting Your Members With Naamly

Texting Your Members With Naamly

Nov 21, 2020 | Community, Customer Service

Even if it isn’t the latest and greatest iPhone or Android device, nowadays who doesn’t have a phone? In a lot of cases your members first found you via the web browser on their phones. We carry them everywhere. A mantra you might even say in your head before leaving...
Get Back To Basics With Naamly

Get Back To Basics With Naamly

Nov 14, 2020 | Community, Customer Service

In this day and age you can’t deny that we live in a world that has been completely taken over by technology. Now, that doesn’t mean we’re living in an Isaac Asimov novel – robots aren’t taking over the world, but with each passing day we become more and more...
Developing Natural Leaders

Developing Natural Leaders

Nov 7, 2020 | Community

As a gym owner there’s a multitude of things you need to think about on a daily basis. Knowing they need to engage with their customers, they send out text messages or emails, letting their members know about this new workout or successful meal plan. Or maybe they try...