Mar 10, 2022 | Community, Customer Service, Retention, Technology
Clear and consistent communication is one of the most essential elements of any relationship–Your relationships in your personal training business are no exception. But, to really excel in the fitness industry, you need to tailor your personal training communication...
Feb 16, 2022 | Community, Customer Service, Retention
It’s no secret that retaining a personal training staff is a difficult feat in the fitness industry. In fact, personal training employee turnover is about 80% each year. When a gym owner loses a member of their fitness coaching team, it impacts revenue, operations,...
Feb 16, 2022 | Retention, Community, Customer Service
Although each individual is different, there are basics you should know is how to track client progress in personal training. Most personal trainers will turn to weight loss, body mass index changes (BMI), and body composition improvements as a means to evaluate...
Jan 20, 2022 | Retention, Community, Customer Service, Technology
The secret to a successful personal training business is fitness client retention. Acquiring a new client is harder, more time-consuming and costly, and less predictable than keeping an existing client. This is why keeping a focus on your retention rate will help your...
Dec 9, 2021 | Community, Video
We’ve all been there… A client stops respecting your time, starts conflicts with other members, doesn’t comply with your policies, etc. Sometimes you have no choice but to fire a client. However, there are reasons you might want to fire a client that...
Sep 30, 2021 | Video, Community, What We Learn Style
Pat Rigsby is a man that needs no introduction to the fitness industry. Over the last decade, Pat has built over a dozen businesses, with five of them becoming multi-million dollar companies. Pat is a 6x best-selling author and has been featured in hundreds of...
