Apr 13, 2023 | Community, Customer Service, Retention
Introducing new processes, ESPECIALLY in a gym, can be difficult. It can often be met with resistance from staff and clients. However, it doesn’t have to be this way. With the right approach, you can make the implementation of new processes both easy and...
Apr 6, 2023 | Community, Customer Service, Marketing, Retention
Are you tired of feeling like you’re spinning your wheels when it comes to member growth? Are you ready to take your business to the next level and see REAL net change? No… this isn’t some pitch for a magical marketing method…it’s simply time to start...
Mar 29, 2023 | Community, Customer Service
Are you feeling like there aren’t enough hours in the day to get everything done? Do you find yourself feeling overwhelmed by your workload? Don’t worry, you’re not alone! Time management is a crucial skill for any entrepreneur, and mastering it can...
Mar 23, 2023 | Community, Customer Service, Marketing
Do you find yourself struggling to build rapport with potential clients? Don’t sweat it – building relationships takes time, but with a few tips and tricks, you can become a rapport-building machine! Here are five tips to help you connect with prospects...
Mar 15, 2023 | Retention, Community
Google “good staff meetings” and you’ll get 519 MILLION results… 519M opinions on how to run a good staff meeting. We’re going to narrow that down to ONE part of a staff meeting – keeping your people engaged. Let’s be real, staff meetings can be a...
Mar 8, 2023 | Community, Customer Service, Marketing, Retention
Ever been caught “not listening”? We all have. The response we get is almost always indignant and frustrated. Don’t sweat it…it’s not your fault. At least not yet…Listening is a skill. That means it can be practiced and improved. Here’s the simplest way to do that....
