Feb 19, 2025 | Community, Customer Service, Marketing, Retention
Imagine closing your gym temporarily for, say, renovations. After weeks or months of remodeling and installing new equipment, you’re finally able to reopen your doors and welcome back all your old members. It’s such an exciting time. All that work is finally done –...
Feb 12, 2025 | Community, Technology
Gym owners face their share of unique management headaches. It can sometimes feel overwhelming — from dealing with operational systems and staff members stealing clients… to keeping up with new regulations and maintaining all of your equipment. But owning a...
Feb 5, 2025 | Community, Customer Service, Marketing
Most gym owners are obsessive about leads, but only until they acquire the leads. Then, it’s amazing how many gym owners do little or nothing to complete sales conversions with those leads they were so desperate to get. Rather than follow up on the leads they already...
Jan 15, 2025 | Community, Customer Service, Marketing, Retention, Technology
It’s been five years since the Covid-19 pandemic forced many fitness businesses to add virtual training to their service offerings. Remember when it had everyone wondering how to offer virtual fitness training – like, right now? But even before that crisis, the roots...
Jan 8, 2025 | Community, Customer Service, Marketing
Let’s do some quick math. Just a little. It’ll be easy. Would you rather get paid $100 an hour by one fitness client – or $50 an hour by four clients? Yep: Easy-peasy. You’d pivot to small group fitness training (with four clients at a lower rate) to make the bigger...
Jan 1, 2025 | Community, Customer Service, Marketing, Retention, Technology
You’ve probably heard “Content is king” countless times. But you might have wondered what that means and how you can find help with content creation for your gym. Well, content really is king; viewed from another angle, it’s an essential “must have” component of...
