Today’s gym owners and personal trainers keep track of a lot of information about a lot of clients, and most of it is usually changing all the time.
You can’t keep up with clients using a pen and notepad, that’s for sure.
And it would be just as pointless to try to do it with outdated personal trainer client tracking software that doesn’t give you all the power and functionality you need to stay organized and keep your clients on track.
Gym owners and trainers are called upon more than ever to help their clients succeed. You need to know their personal motivators, fears, and habits to keep them on track – and to give them the results that will keep them coming back, buying more goods and services, and sending you referrals.
So, why, then do so many fitness professionals struggle with personal trainer client tracking software that’s about as useful in today’s world as a Rolodex or Palm Pilot? (If you don’t know what those were, just ask your parents – yet some of you are still relying on software that’s almost as bad.
You need a simple, reliable personal trainer client tracking software in order to grow your business – and maintain your sanity!
You spend so much time and money getting new clients – that you don’t want to lose them because you can’t keep track of this one, that one, and all the rest.
· Who’s coming tomorrow?
· Who has missed three appointments?
· Why hasn’t Mrs. Johnson been as enthusiastic as she usually is?
As you know, those are just a few typical little storms swirling around you, them, and your calendar every day.
The solution is not to scribble on Post-It notes and hope your “Notes” app is up to date.
The simple truth is this: Every member is worthy of your time and should feel valued and taken care of at the end of the day.
And this is what motivates us at Naamly to help you serve them better. Our multifaceted communications tools that nurture your members to stay longer and pay more, giving you the power to turn a new member into a loyal, lifelong customer.
How Tracking Software Helps
Managing a gym involves juggling multiple tasks simultaneously, from overseeing training sessions to ensuring a smooth check-in process and maintaining equipment.
It’s the same with individual personal trainers; they have to keep track of so much ever-changing data!
In the midst of this chaos, take steps to avoid disorganization, missed appointments, and ultimately, an overwhelming sense of frustration for you and your clients.
To avoid these pitfalls, gym owners need to invest in the right personal trainer client tracking software to manage their clients effectively.
Here are some ways Naamly helps.
Centralize Information
Critical member data (attendance, nutrition, heart rate, body measurements, goals, progress and more) is displayed in one view so you don’t need to login to multiple systems to find member data.
Member Accountability
Keep track of what’s important to your members and be the accountability partner they need in their fitness journey through reminders and visual dashboards that ensures consistent follow-ups.
Staff Empowerment
Have your staff finally work together as a team and increase their productivity by having them spend more time coaching, rather than running labor intensive administrative tasks.
Our gym-owner clients have come to rely on our personal trainer client tracking software.
Here’s what one of them says, Scott Carpenter, the CEO of Underground Fitness in
Arizona.
“Naamly helps me manage, track, and hold my clients accountable,” he says.
Naamly’s tools also provide group messaging for trainers and clients.
They let you know which clients haven’t been called or texted since their last visit.
You can see how many visits a client has remaining and then plan ahead to keep them.
Keep track of client weight reports to help them stay accountable and motivated.
You can also gain valuable insight to upsell other goods and services. For instance, you can create a nutrition plan with easy tracking and updates, and a nutrition dashboard to give a snapshot view of client nutrition performance and opportunities.
Don’t Keep Winging It
We’re not going to pretend we’re the only personal trainer client tracking software on the market. You can choose many. We hope you’ll use Naamly, of course. But if not, keep these points in mind while you shop for a personal trainer client tracking software.
Benefits typically include:
- Centralized Data Management: A proper software system allows you to store all client information in one centralized database. This means that every piece of information—from personal details and membership status to workout routines and progress tracking—is accessible from a single platform.
- Real-Time Access and Updates: With cloud-based client management software, your staff can access and update client information in real-time, from any device. This ensures that everyone is on the same page, whether they’re at the front desk, in the gym, or working remotely.
- Streamlined Communication: Some client management systems come with built-in communication tools, such as instant messaging or email integration. This allows trainers and staff to communicate more effectively, ensuring that client needs are met promptly.
- Automated Processes: Software can automate routine tasks like appointment scheduling, payment processing, and membership renewals. This not only saves time but also reduces the risk of human error, making your operations more efficient.
- Enhanced Security: Modern client management software includes advanced security features like encryption, multi-factor authentication, and regular backups. This ensures that client data is protected against unauthorized access and loss.
- Scalability: As your gym grows, so can your software. Most client management systems are designed to scale with your business, allowing you to add new features or increase capacity as needed without a hitch.
Be sure to train your staff properly and enthusiastically.
Educate clients and prospects about how all of this benefits them. Include it in your marketing as appropriate.
In today’s competitive fitness industry, gym owners need to leverage every tool at their disposal to stay ahead. Proper client management software is no longer a luxury; it’s a necessity.
By ditching the notepad and embracing the right personal trainer client tracking software, you’ll streamline your operations, enhance client satisfaction, and position your gym for long-term success.
Investing in the right personal trainer client tracking software might seem daunting at first, but the benefits far outweigh the initial effort, and we make it easy to get you to the right service.
Start by evaluating your current processes, identifying your needs, and choosing a system that will help you help your clients most efficiently. For more information on how to accelerate your success, get our free guide to “12 Places to Hire Your Next Star Trainer,” brought to you by Naamly University Online.