Jun 6, 2023 | Community, Customer Service, Marketing, Retention, Technology
Alright gang…let’s pump up your digital game. We all know that keeping track of member information can be as challenging as perfecting that last rep. But fear not, because today we’re going to show you how to flex those organizational muscles and keep your gym...
Jun 1, 2023 | Community, Customer Service, Marketing, Retention, Technology
It’s time… we’ve GOT to dive into the wonderful world of automated email campaigns. If you’re not using these bad boys yet, you’re missing out on some serious gains. But fear not, we’re here to guide you through the benefits and best practices of...
May 23, 2023 | Community, Customer Service, Marketing
We know that donning your workout gear and helping clients achieve their goals is a piece of (protein) cake for you. But when it comes to asking for the sale, even the mightiest personal trainers and coaches can experience a twinge of anxiety. Fear not, for today...
May 17, 2023 | Community, Customer Service, Marketing
Looking to pump up your client base and get those referrals and reviews rolling in? Well, you’re in luck! Today, we’re here to share some easy-to-implement, yet effective tips on how to ask for and earn those precious referrals and reviews. Flex Your Asking...
May 11, 2023 | Community, Customer Service, Marketing
We spent an incredible week filled with exciting encounters and insightful conversations with over 40 gym owners lead by Pat Rigsby and Doug Spurling. We delved deep into the art of crafting follow-up sequences to secure those coveted discovery calls. Let me tell you,...
May 4, 2023 | Community, Customer Service, Retention
We all know that first impressions matter, especially when it comes to attracting potential customers to your gym. So, how can you make sure that your gym is looking its best and making a great first impression? In this post, we’ll give you 3 underrated tips on how to...
Apr 26, 2023 | Community, Customer Service, Marketing, Retention, Technology
How’s it going, muscle makers? Hope you’re all staying swole and crushing those sales goals! Speaking of sales, have you ever considered using texting as a structured way to keep your members engaged and coming back for more? I know what you’re...
Apr 19, 2023 | Community, Customer Service, Marketing, Nutrition, Retention, Technology
It’s no secret that technology has rapidly transformed the way we live our lives. From smartphones to smart homes, it seems that everything is becoming more connected and automated by the day. The fitness industry is no exception, as new technologies are...
Apr 13, 2023 | Community, Customer Service, Retention
Introducing new processes, ESPECIALLY in a gym, can be difficult. It can often be met with resistance from staff and clients. However, it doesn’t have to be this way. With the right approach, you can make the implementation of new processes both easy and...
Apr 6, 2023 | Community, Customer Service, Marketing, Retention
Are you tired of feeling like you’re spinning your wheels when it comes to member growth? Are you ready to take your business to the next level and see REAL net change? No… this isn’t some pitch for a magical marketing method…it’s simply time to start...