Feb 26, 2019 | Customer Service, Community
When you eat at a restaurant what is one of the first things you notice? The décor? The lighting? The salt and pepper shakers? No – you notice the quality of the service. We’ve all had great experiences with certain businesses, but have also had poor ones. The...
Feb 5, 2019 | Customer Service, Community
Running a small business is hard, and making money isn’t as easy as it sounds. Like working out, it takes time and serious effort to see positive results. One of the best ways to succeed is by turning your current clients into raving fans. It’s well known that it can...
Sep 7, 2018 | Customer Service
Any successful business knows how vital customer service is to its reputation. The power of word of mouth, especially in the digital age, has created more visibility from even further away. The image, brand, and esteem of a business needs to be in tip top shape....
May 31, 2018 | Technology
Teachers give out progress reports to students to help them gauge their success in a course. Whether you ditched yours in the trash or proudly handed them off to your parents, they served a purpose of documenting your progres. Apply this same concept to your fitness...
May 25, 2018 | Technology
Changing your habits is no small feat. First things first, you have to set a clear, actionable goal. Then you must stay consistent and follow through with your expectations. Before you know it you’re basking in success. That makes it sound foolishly easy, but if you...
May 17, 2018 | Technology
Technology’s purpose is to make your life easier, efficient, connected, and current. Boutique fitness studio owners have finite resources, especially when it comes to time and money. Leveraging tech tools enables owners to concentrate on sustaining and building their...
May 10, 2018 | Customer Service
If getting clients in the door was as easy as drawing moths to a flame, then every gym that got opened would be successful and every one would be fit. Alas, that’s not the case. The challenge of visibility and lifestyle priority threaten every gym owner....