Naamly Announces Sean Kirby as Vice President – Sales

Aug 3, 2020 | Press Release

Scottsdale, AZ— August 3, 2020 — Naamly, the member experience platform, designed for modern training gyms and fitness studios – announced that Sean Kirby has joined their company as Vice President – Sales.  A leading fitness industry veteran for over 30...

LISC Grant Announcement

Jul 29, 2020 | Uncategorized

LISC (Local Initiatives Support Corporation), a great resource for small businesses just opened up applications for it’s 5th Round of Grants to relieve financial pressure off of small businesses suffering from Covid-19. This program is especially beneficial to...

Crisis Communication: 3 Things to Avoid

Jun 8, 2020 | Community

Recently we’ve had several events that have forced our businesses to act differently than normal. Whatever the reasons, it’s important that we take part as a leader in our communities. Solid communication to our clients and prospects is completely expected and...

Fitness Gym Uses Smart Systems to Get Organized

Jun 8, 2020 | Community, Technology

Elias Scarr is the General Manager for Results Fitness in Newhall, California. As one of Men’s Health Magazine’s “Top 10 Gyms in America,” the success of Results Fitness is evident — they are crushing it! Elias says that he had “the luxury of jumping into a...

Fitness Business Texting Best Practices

May 28, 2020 | Technology, Marketing

As you run the day-to-day of your fitness business, you’ve learned the value of good communication. Hopefully you have tapped into the power of texting your members…it’s a great way to quickly and easily stay in touch. But, if you’re not careful, texting...

COVID-19 Reopening Series (3 of 3) – Communications

May 23, 2020 | Technology, Community

Just like everyone else, you have probably been glued to various communications channels to get news, updates, and information during the COVID-19 crisis.  You have likely been frustrated with inaccurate information. You have no doubt been frustrated with slow,...

Case Study: Gym Utilization Increases from 22% to 38% with Better Communications

May 23, 2020 | Community, Customer Service

Advantage Training is a private training studio in Scottsdale, Arizona that is completely focused on the customer experience. Not long ago, they noted that while they certainly had happy members, their utilization rate of their gym had peaked at right around 22%. To...

COVID-19 Reopening Series (2 of 3) – Facilities Management

May 12, 2020 | Community

Reopening your gym after the COVID-19 closures might take even more thought than when you originally opened your gym. This is new territory, and there’s not just one expert book you can read to tell you how to do everything.  We’re trying to provide some answers...

COVID-19 Reopening Series (1 of 3) – The Gym Member Experience

May 7, 2020 | Community

These past couple of months have been unlike any other for fitness gyms across the world. And even as things begin to “normalize,” we know that things won’t really get back to the way they were before for quite some time. As we move forward in this new world,...

Case Study: Gym Member Accountability Leads to Increased Retention

May 5, 2020 | Customer Service

Kim Flores, owner of Fit Phoenix, has been in business for over 10 years. She and her team provide fitness and wellness services for people who live in the downtown Phoenix area. As with most gyms of any size, Kim noticed a problem with client retention. She was...