How To Make More Money By Selling Your Clients Nutrition Services

Aug 12, 2021 | Video, Nutrition

Do you want to open new revenue streams? Nutrition coaching is the perfect complement to your training services (and a great way to improve your client’s odds of success).  Getting started with nutrition coaching can be excited but also feel overwhelming. ...

Profit Centers: How To Make More Money Per Client

Aug 5, 2021 | Video

As a smart gym owner, you already know the importance of maximizing your earnings per client.  But it’s not always easy knowing what practical steps to take to set your gym up for success.  This week we bust some common misconceptions and give you our...

Retention Through Numbers: How To Increase Your Client Lifetime Value

Jul 29, 2021 | Video, Customer Service

Most gym owners think their retention is pretty strong, but most gym owners also don’t know their numbers.  In this episode of Just One Thing, we get into the weeds on the numbers behind great retention for training gyms (and what you can do to achieve it). ...

Simple & Shocking Mistakes That Cause Clients To Start Ghosting You

Jul 22, 2021 | Video, Customer Service

Are you struggling with clients ghosting you? It’s all too common of a problem…  You have a client that randomly stops showing up for their sessions. As a concerned coach, you invest some time into reaching out to them but they never respond.  You have no...

Successful Gym Secrets: Are You Giving Your Clients What They Want?

Jul 15, 2021 | Community, Customer Service, Video

From marketing to retention, the key to success is a deep understanding of your ideal client.  The longer you’re in business and the more your business grows, the harder it is to stay in touch with your ideal clients’ wants, needs, and aspirations. But that’s...

How Elite Clients Lead To Huge Retention Wins

Jul 8, 2021 | Video, Customer Service

Smart gym owners realize that amazing retention is necessary for strong profitability. So how do you get amazing retention? You need to have an incredible client experience. This goes beyond the standard bottle of water that the front desk gives out. We are talking...

Preparing For Profit: How To Set Your Gym Up For Success

Jul 1, 2021 | Video

Matching your efforts to your ambitions can be tricky for any gym owner.  Picking up where episode one left off, we walk you through practical steps for preparing your gym for profitability.  In this episode, we teach you…  How your gym’s location...

Little Known Tips For Building A Million Dollar Gym

Jun 24, 2021 | Video

Is your gym on a path to make a million dollars? The first step towards reaching new heights of profitability and success is viewing yourself as more than just a skilled trainer, and your gym as more than a gym.  You need to shift into seeing your gym as a...

Handling Negative Reviews: Practical Steps To Salvage Your Brand Reputation

Jun 17, 2021 | Uncategorized, Community, Marketing

Even the best businesses can’t make everyone happy.  Inevitably, it will happen…  Despite your relentless pursuit of delivering a consistently excellent client experience, something will go wrong.  Maybe a trainer loses their cool, maybe there’s...

How One Fitness Leader Used Communication To Increase His Client Value By 40%

Jun 10, 2021 | Community, Customer Service

Doug Spurling is no stranger to hustle.  And he’s no stranger to leadership and fast growth. When Doug started his Spurling Fitness, he knew there had to be a better way to run an efficient, high-performing gym than how he’d seen it done in his early training...